Legal Documents

ox99 Terms & Conditions — Please Read Before Using

Please read these terms and conditions carefully before using the ox99 platform. Everything you need to know — from account registration and payments to bonuses, gaming policies, and your rights — is clearly outlined here.

Last updated: January 1, 2026

Key Terms at a Glance

Here is a summary of the most important highlights from ox99's terms and conditions.

Age verification is mandatory

You must be at least 18 years old to register on ox99. Providing accurate information at the time of registration is a legal requirement.

Payment & Withdrawal Policy

All deposits and withdrawals must be made from the registered account. Transactions in a third party's name are not permitted.

Bonus & Wagering Requirements

Each bonus has specific wagering requirements that must be fulfilled before the bonus cash can be withdrawn.

Account Security

You are solely responsible for keeping your password and login credentials secure. ox99 will not be held liable for any consequences resulting from sharing your credentials with others.

Prohibited Activities

Multiple accounts, bonus abuse, fraud, and system manipulation are strictly prohibited.

Responsible Gaming

Ox99 ensures a responsible gaming environment. Tools like self-exclusion and deposit limits are available at no cost.


1 Introduction & Acceptance

These terms and conditions apply to the ox99 platform (ox99.onl) and all associated services. By creating an account, browsing the platform, or using any of our services, you automatically agree to these terms.

Ox99 is a licensed online gaming platform operating under an international license. We have published these terms in full for our Bangladesh users to ensure complete clarity and avoid any misunderstanding.

These terms were last updated on January 1, 2026. Registered members will be notified by email before any changes take effect.

If you disagree with any part of these terms, please refrain from using the platform. For any questions, feel free to reach out to our support team.

2 Account Register

To open an account on ox99, you must provide accurate and complete information. The name, address, date of birth, and contact details you submit at registration must be genuine and truthful.

One account per person

Each person is allowed only one account. Operating multiple accounts from the same device, IP address, or payment method is strictly prohibited. Violation of this rule will result in all accounts being closed and funds may be forfeited.

Identity Verification (KYC)

For security and legal compliance, ox99 may initiate a KYC (Know Your Customer) verification process at any time. You may be asked to submit a copy of your national ID, passport, or other government-issued identification. Withdrawals may be placed on hold until KYC verification is complete.

  • Providing false information during registration is strictly prohibited
  • Contact support to update your account information
  • Change your password regularly
  • Do not share your login credentials with anyone

3 Age & Eligibility

The minimum age to participate on ox99 is 18. Protecting minors from gambling is our top priority. If an underage individual opens an account using false information, that account will be closed and any deposited funds will be returned.

Opening an account or playing on ox99 is strictly prohibited for anyone under the age of 18. Violating this rule is a criminal offence.

The following individuals are also ineligible to use ox99:

  • Those who have activated self-exclusion on ox99
  • Those currently undergoing treatment for gaming addiction
  • Citizens of countries where online gaming is prohibited by law
  • Ox99 employees and their immediate family members

4 Deposits & Payments

To make a deposit on ox99, you must use a payment method registered in your own name. We currently accept bKash, Nagad, Rocket, and VISA/Mastercard cards.

Deposit Rules

  • Minimum deposit: BDT 500
  • Maximum single deposit: BDT 50,000
  • Deposits are usually instant — contact support if there is any delay
  • Payments from third-party accounts are not accepted

Some payment methods may carry their own fees set by the bank or mobile operator. ox99 does not charge any separate deposit fees.

Deposited funds are credited to your gaming balance instantly. If your balance has not updated within 30 minutes, please contact us via live chat with a screenshot of the payment.

5 Withdrawal Policy

Withdrawals from ox99 are subject to certain rules. Withdrawal requests are generally processed within 24 hours, though delays may occur if KYC verification has not been completed.

Withdrawal Terms

  • Minimum withdrawal: BDT 500
  • Maximum daily withdrawal: BDT 100,000
  • Withdrawals can only be made to the same payment method used for the deposit
  • Wagering requirements must be met before withdrawing bonus balance

Ox99 is committed to fast withdrawals. For verified accounts, payments typically arrive within 1–3 hours.

If a withdrawal is cancelled for any reason, the funds will be returned to your gaming balance. If cancellations occur repeatedly, our support team will assist you.

6 Bonuses & Promotions

Ox99 offers a variety of bonuses and promotions. Each bonus has its own terms and validity period, which are clearly communicated at the time of claiming.

Welcome Bonus

New members can receive a 100% match bonus on their first deposit. The wagering requirement for this bonus is 30x — meaning you must place bets equal to 30 times the bonus amount. This requirement must be met within 30 days of receiving the bonus, or the bonus will be forfeited.

General Bonus Rules

  • Deposits cannot be withdrawn after accepting a bonus until the wagering requirement has been met
  • No more than one bonus may be active at a time
  • Ox99 reserves the right to cancel any bonus if abuse is suspected
  • Wagering requirements apply to winnings from free spins
  • Bonuses may only be used on games designated by ox99

Any attempt to manipulate the bonus system, claim bonuses from multiple accounts, or unusual betting patterns will result in immediate account termination.

7 Gaming Policy

All games on ox99 are powered by RNG (Random Number Generator) technology and verified through third-party audits. The RTP (Return to Player) percentage for each game is available in the game details.

If a game is interrupted due to a technical error or the outcome is uncertain, ox99 reserves the right to void that round and refund the wager. In such cases, ox99's decision is final.

Live Casino Special Rules

Live Casino games feature real dealers and all activity is recorded on video. The dealer's decisions during gameplay are final. In the event of a dispute, the recording will be reviewed.

  • Bets remain active if your connection drops during a game
  • Use of automated software or bots is strictly prohibited
  • Any winnings obtained by breaking game rules will be forfeited

8 Prohibited Activities

The following activities are strictly prohibited on the ox99 platform and will result in immediate action upon detection:

  • Creating or operating multiple accounts
  • Abusing the bonus system or promotions
  • Use of automated betting software or bots
  • Hacking, phishing, or any attempt to compromise platform security
  • Money laundering or any illegal financial activity
  • Threatening, harassing, or defrauding other members
  • Operating an account under a third party's identity
  • Exploiting any platform vulnerability or bug

If any of the above activities are detected, ox99 reserves the right to close the account, seize the balance, and pursue legal action if necessary.

9 Account Closure & Suspension

Ox99 reserves the right to temporarily suspend or permanently close any account for the following reasons:

  • Terms Violation
  • Fraud or Suspicious Activity
  • KYC verification failure or submission of false information
  • Account inactive for an extended period (more than 12 months)
  • At the player's own request

You may request to close your account at any time. Any remaining balance (excluding bonuses) can be withdrawn, though any bonuses with unfulfilled wagering requirements will be forfeited.

A management fee of BDT 50 per month may apply to inactive accounts, though the balance will never fall below zero.

10 Responsible Gaming

Ox99 places responsible gaming at the heart of everything we do. We believe gaming should be a form of entertainment, not a source of addiction. That's why every member has the tools to set their own limits.

Available Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Session Limit: Continuous play beyond a set time limit will be automatically stopped
  • Cooling-Off Period: Take a break ranging from 24 hours to 30 days
  • Self-Exclusion: Lock your account for a set period
  • Reality Check: Regular reminders for gaming time and spending

If you feel that gaming is getting out of your control, contact our support team right away. We are always here to help.

For more information, visit our Responsible Gaming Page View.

11 Privacy & Data Protection

Ox99 is fully committed to protecting your personal information. Our Privacy Policy details how your data is collected, stored, and used.

  • Your personal information is never sold to third parties
  • Payment information is stored in encrypted form
  • Information may be disclosed to authorities when required by law
  • You can request deletion of your data at any time

To read the full Privacy Policy Click Here

12 Changes & Updates

Ox99 reserves the right to update these terms and conditions at any time. Registered members will be notified by email in advance of any significant changes. Continued use of the platform after any update constitutes acceptance of the revised terms.

For any questions or disputes relating to these terms and conditions, please contact the ox99 support team. ox99's decisions are considered final, though we always strive to resolve matters fairly and transparently.

Last updated: January 1, 2026. This version supersedes all previous versions.


Terms & Conditions — Frequently Asked Questions

Frequently asked questions from members about ox99's terms and conditions.

No, registering an account on ox99 is completely free. There are no sign-up fees or monthly membership charges. A deposit is only required to play games, subject to applicable terms.

If the wagering requirement is not met within the specified period, the bonus balance will be automatically forfeited. However, your own deposited funds will remain intact and can be withdrawn.

Yes, separate adult members of the same household may open individual accounts using their own details. However, managing multiple accounts from a single device or IP address may require verification in some cases.

Yes, you will be notified at your registered email address before any significant changes are made. For minor updates, a notice will be posted on the platform. Visit this page regularly to stay up to date.

Yes, if you activate self-exclusion for a set period, your account can be reactivated once that period ends. For permanent self-exclusion, a waiting period of at least 6 months is required and support team approval will be needed.

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